What is competency training? When hiring employees, organizations often focus on training them in their roles and responsibilities. However, an often overlooked facet of the hiring process is competency training. Competency training is an in-depth training that focuses on mastering a particular skill. To accomplish this, the class sizes are typically much smaller , so each participant has more one on one time with the instructor. With competency training, employees master the skills to successfully perform certain tasks related to their jobs.
Why do my employees need competency training? Training and Development is critical to improving overall employee performance. More importantly, such training can lead to many positive outcomes such as employee retention and overall higher job satisfaction.
Building Bridges, LLC offers competency training focusing on effective communication practices, listening skills, and basic conflict resolution practices. In my competency training, participants will engage in many hands-on activities to enhance their overall performance and ability to manage and mitigate conflict. Below is an outline of the competency trainings I offer.