Empowering Individuals with Effective Conflict Resolution Skills
Empowering Individuals with Effective Conflict Resolution Skills
Organizations need to establish a conflict management framework to empower their employees to navigate conflict in the workplace. I believe every employee should receive conflict resolution training- not just upper management. I offer fun, dynamic workshops that aren’t catered to any particular group or skill level. Contact me today to discuss your organization’s training needs.
Seminar Length: 1 hour
Conflict is complex and difficult to navigate. The good news is that understanding the basics of conflict resolution can help navigate the complex challenges presented in conflict. The first step of conflict resolution is understanding what conflict is and how individuals deal with conflict. This seminar will provide a beginning foundation to help empower individuals to better navigate conflict.
In this seminar, participants will learn the following:
2. How to be More Present in a Conversation
Seminar Length: 1-3 hours
Effective listening is critical in mitigating conflict. Listening does not guarantee that conflict will never happen, nor will it solve all problems. However, improving our listening can reduce the “argumentativeness of disagreement.” (Nichols, 2009). This seminar focuses on four areas relating to improving our listening skills at work and home: securing a strong listening foundation, anchoring our emotions, constructing cables of empathy, and eliminating conversational roadblocks.
In this seminar, participants will learn the following:
3. How to Navigate Interpersonal Relationships at Work.
Seminar Length: 2-3 hours
Effective interpersonal communication is at the heart of successful organizations, given that employees interact with others daily. Employees need skills that will empower them to handle challenging situations with others at work.
In this seminar, participants will learn the following: